2013 Reports

A leading global automaker, ranked seventh in the world,
with extraordinary potential at the technical, professional and human level

Messages from Chairman
and CEO

Letter to Shareholders

Dear Shareholders,
the results for 2013 demonstrate how successfully the Group managed a very challenging year.

Revenues reached nearly €87 billion and worldwide vehicle shipments increased to 4.4 million units, to highlight just a couple of milestones.

Beyond the figures, however, 2013 was an exceptional year above all for what was accomplished to integrate Fiat and Chrysler, two distinct entities, to create the world’s seventh largest auto group.

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Letter to Stakeholders

Dear Stakeholders,
During 2013, Fiat-Chrysler continued in its commitment to responsible and sustainable development and achieved significant new milestones in the environmental and social areas that deserve mention.

With regard to environmental performance, for example, we have reduced CO2 emissions per vehicle produced by more than 15% over the past four years.

At Fiat and Chrysler plants worldwide, we have also achieved 99% reuse of water in the manufacturing cycle, representing savings of more than 2.1 billion m3 of water in 2013.

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Letter to Shareholders

Dear Shareholders,
2013 was a particularly important year for our Group and I don’t believe there could have been a more appropriate or significant way to launch 2014.

As you know, after a protracted negotiation with the VEBA Trust, on January 1st we reached an agreement that cleared the way for us to acquire 100% of Chrysler’s equity and will soon lead to the formal creation of a single entity.

From the very moment Fiat and Chrysler formed an alliance almost five years ago, we pursued a vision that went beyond industrial cooperation to full cultural integration at the global level.

Read more

Letter to Stakeholders

Dear Stakeholders,
2013 was a particularly important year for our Group and I don’t believe there could have been a more appropriate or significant way to launch 2014.

As you know, after a protracted negotiation with the VEBA Trust, on January 1st we reached an agreement that cleared the way for us to acquire 100% of Chrysler’s equity and will soon lead to the formal creation of a single entity.

From the very moment Fiat and Chrysler formed an alliance almost five years ago, we pursued a vision that went beyond industrial cooperation to full cultural integration at the global level.

Read more

Results
2013: another very significant year for the Group

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    bn

    in revenues

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    mn

    vehicles shipped worldwide

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    bn

    invested in R&D

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    %

    water used per vehicle produced

Key Events in 2013

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Timeline
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Innovation
Research, Innovation and Sustainable Mobility

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    Global Innovation

    A common framework for the coordination of all innovation activities worldwide, from idea generation to pre-competitive development

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    Open Innovation

    Active collaboration with research centers, academic institutions and industrial partners

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    Sustainable Innovation

    R&D activities focus on improving the environmental performance of products and manufacturing processes

Sustainability
Best in Class 2013

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Local Communities
Employees
Manufacturing Processes
Customers
Local Communities

Local Communities

The Group actively contributes to the advancement of local communities. Activities primarily focus on areas around the Group’s industrial sites, but frequently also include response to natural disasters in other geographic areas. Initiatives in support of local communities are planned in collaboration with stakeholders based on specific local requirements.

Employees

Employees

Human capital is an essential factor in the Group’s ability to compete as a global leader in the auto sector and create sustainable long-term value. In 2013, there were a total of 34,245 new hires. In addition, approximately 6,900 fixed-term contracts were converted to permanent, demonstrating the Group’s continued commitment to the long-term stability of the workforce.

Manufacturing Processes

Manufacturing Processes

The World Class Manufacturing (WCM) program – first adopted by the Group about 10 years ago and now implemented at nearly all manufacturing sites worldwide – represents concrete application of the Group’s commitment to the environment and reduction of the impacts of its production processes. During 2013, a total of around 41,700 WCM projects were implemented, including numerous initiatives targeted at reducing environmental impacts.

Customers

Customers

To ensure a consistent, high standard of quality in interaction with existing and potential customers, the Group has established dedicated Customer Contact Centers. Twenty six centers with a total of approximately 1,000 customer care professionals manage around 10 million contacts a year. The services provided range from information, to complaint management and coordination of roadside assistance. Together with dealers, the Customer Contact Centers represent an essential channel of communication with customers.

Interactive Reports

2013 Annual Report

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2013 Sustainability Report

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2013 Annual Report on Corporate Governance

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